The disability service directory with a difference. 

What is Clickability? 

Clickability is a place where people with disabilities and their carers can rate and review the services they use. It’s a place where we listen to the people who actually use disability support services and include them at the forefront of the conversation. A place to share your experiences and uncover services that are making a difference in the disability community. And a place to discover great services in your area.  

Our Big Mission

Founded in 2014 by two passionate social workers, Jenna and Aviva, we believe in consumer rights for everyone, and access to helpful information. Our goal is to create a cooperative and empowering Australia for people with disabilities, supported by relevant, reliable services designed around consumer needs.


From Richard Branson to Emma down the road, there’s a lot of love for Clickability. 

We’re so grateful to all our customers for sharing where we’ve helped, where we can improve and sometimes even where we can get the best cheese from! 

“A great idea to help people that are disabled or their families and be able to speak with others who can possibly assist with their needs.” –  Richard Branson, Founder of The Virgin Group 

 “Clickability has been an amazing platform for NDSP to allow opportunities to view and respond to feedback for our specialist Plan Management service..”- NDSP

“Just left a review and god, that felt good!” –  User

This website is so good- it’s got everything in one place that usually takes me ages to find! “ – Effie

“As a subscriber, I love how Clickability makes everything personalised and customised to us. The process for signing up is easy and then they ensure they follow up with any details, which is great for a business such as mine that’s rapidly growing.” – Hugo


Have a disability service that people need to know about?

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Meet our friendly team

Aviva Beecher Kelk, Co-founder and CEO

Aviva Beecher Kelk standing in front of a white and pink brick wall.

Aviva here. I’m a social worker and PhD student with a background in research, mental health, community development, and project management. I like cooking and dancing, and sometimes I cook and dance at the same time. True story.


Jenna Moffat, Co-founder and COO

Jenna Moffat standing in front of a white brick wall.

My name’s Jenna  I am a social worker originally from Sydney, but now based in Melbourne. I’ve worked as a carer, social worker, and in management in the disability sector – mostly with people with acquired brain injury. I’m a big fan of creating social change and have loved seeing Clickability grow!


Tristram Peters, Head of Customer Support

Tristram Peters in front of a white brick wall.

Hi, everyone! I’m Tristram, a sports-obsessed wheelchair-user with a Master of Arts (it sounds fancier than it is). I have worked and volunteered in the disability field for most of my adult life, both as a public speaker and wheelchair sports administrator. I even used to write for ‘Ramp Up’.


Mark Brown, Tech Support

Mark Warren in front of a white brick wall.

Hi, I’m Mark, I’m a researcher, consultant, and wheelchair-based humanoid with interests in disability, health, and decision making. In 2013 I was awarded my PhD from Deakin University. I live in inner-city Melbourne with my fiancée and her dog, and the odd pigeon.


Jan Solomon, Customer Support and Clickability Assistant

Jan Solomon sitting in a field.

Hi, my name is Jan. When I am in Clickability, I set up listings for organisations, making sure that all information you need to find them is provided. I also moderate reviews as they come in, ensuring your voice is heard and what you wanted to convey is delivered. When I am back in my mortal self – I am cooped up in room helping Hercule Poirot and Miss Marple solve their cases.


Want to share your experience with a disability service?

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As seen in…

SBS: Clickability: New disability services review site to go national

ProBono: Giving the NDIS Clickability and NDIS Service Provider rating site expands to NSW

Sydney Morning Herald: ‘Tipping point’: Disability support start-ups are coming of age

SmartCompany: Victorian startup Clickability expands interstate with TripAdvisor-inspired platform for disability services