All Access Holidays is an NDIS-registered travel company with a focus on taking people with a disability on fun and innovative holidays across Australia. Here, James Bennett from All Access Holidays unpacks that often asked question, ‘Does the NDIS pay for my holiday?’

Whatever people’s disagreements with regards to the NDIS; I think one thing we can all agree on is that it’s implementation will revolutionise the provision of disability services in Australia. The move to ensure that choice and independence become an integral part of the way services are offered and delivered to people with a disability can, ultimately, only be a good thing. However, introducing a scheme as ambitious and comprehensive as the NDIS was inevitably going to lead to teething problems for both consumers and providers.

All Access Holidays has not been exempted from this and, like many providers, have been traversing a steep learning curve. Nonetheless, as we have now been registered with the NDIS for some time we are learning more and more each day about how the scheme works.

One questions and enquiry that we receive on a daily basis goes something like this; “Does the NDIS pay for my holiday?” or “I’ve been told that the NDIS will not pay for holidays like my ISP did”.

Three people standing in front of a sign that says 'Twelve Apostles'.
Three different NDIS clients on holidays means, three different funding budgets and therefore holiday prices.

Clearly there is a lot of confusion around exactly what the NDIS will pay for and what it will not pay for. So, we wanted to give some clarity on this by giving you a few examples of how the payments work with regards to holidays.

The NDIS will pay for all “reasonable” and “necessary” supports. It will not cover things such as food, accommodation or entertainment. In practical terms this means that the NDIS will pay for the care/support that you require whilst you are on holiday. However, the costs that are not associated with the care will need to be paid for privately.  The NDIS will not pay for flights to destinations; the cost of the flights is to be paid for separately.

It’s important to bear in mind that everyone has different support needs and requirements. The amount that All Access Holidays will invoice the NDIS for support needs could be different to the amount we will invoice the NDIA for a client with higher support needs, therefore drastically changing the amount you have to contribute to your holiday.

Example 1:  John Smith wishes to go to the Gold Coast with All Access Holidays, the cost of the all-inclusive holiday is $5000 and goes for 1 week, Saturday to Saturday. John is quite independent and requires minimal assistance, his support needs would be classed as a ratio of 1 carer to 4 clients. John has been transitioned over the NDIS and wants to know how much they will pay and how much he will have to cover privately. To work this out All Access Holidays will tally up how much care and support John requires in terms of hours and then invoice the NDIA accordingly. For John’s care needs the total invoiced to the NDIA would be $2,083. Meaning that John would have the remaining amount of $2,917 to pay for privately. On our holidays, this fee includes accommodation, food, entertainment and transport, except for flights.

Example 2: Jane Smith would also like to go to the Gold Coast with All Access Holidays. Jane requires some help with personal care, dressing and assistance with eating. Jane’s support needs would be classed as 1 Carer to 2 clients (1:2). Jane would like to know how much the NDIS will cover for her holiday and how much she will need to pay herself. As in John’s case, All Access Holidays will tally up how much care and support Jane requires in terms of hours in line with the NDIS price guide. For Jane’s care needs the total invoiced to the NDIA would be $3,420, leaving the outstanding amount for Jane to cover.

Confused? Clear as mud? We hope not! We appreciate the system has changed and is now unfamiliar territory for many people. As you can see the cost of care (and therefore the holiday) differ for clients. So, in answer to the question, “Does the NDIS pay for my holiday?”, technically the answer is ‘no’. But (and again this depends on the client) the NDIS will pay for the care that you receive whilst you are on holiday. Sometimes that care is quite extensive, so the cost of the holiday will in some cases be met by the NDIS to a large extent.

For more…

A man in a white polo talking to a woman, in front of a sign that says 'All Access Holidays'.
James from All Access Holidays listens to a customer’s needs and wishes, reviews their NDIS funding, and only then determines how much the holiday will cost.

Prior to a client coming on holiday with us, we will always offer a no-obligation quote that will break the price of the holiday down into two components, the cost that the client will be expected to pay and the amount All Access Holidays will invoice the NDIA for the care provided. All Access Holidays are always happy to answer any questions that you have. Please don’t hesitate to contact us on 1300 585 876 or via email on [email protected].

This post is brought to you by Clickability. We’re working towards a better disability service sector by helping users share their ratings and reviews. We invite you to write a review.

Tristram’s Suggested Blogs

Reply to this blog post