With the generous support of the Disability Services Commissioner, Clickability is about to launch a pilot program for our first ever reply-paid postal review form. Each of our Victorian subscribers will be sent copies of the new printed review forms to give to potential reviewers, who can then post the review to our office free…

I would like to share a picture with you. It is a picture that I often have in my mind. It is of two individuals hand in hand. These two individuals are unique and completely individual. They are different in many ways, they look different, they think differently and they even differ in their intellectual…

We are Southdown Housing Association, East Sussex, UK! We have a very valued team of people who use our learning disability services, who have been trained and supported to undertake quality checks of our residential services. Called the Q-Team, their aim is to help others who use our learning disability services say what they think…

Open and honest communication between service providers and service users and their families is essential to creating a relationship that promotes the best possible outcomes and experiences. So what questions should you ask yourself when you and your family are choosing a service provider? When the relationship with the service provider is working well, what…

For children with a disability, kindergarten is an exciting milestone and first step towards achieving more independence. Kindergarten gives children opportunities to learn through play, interact with other children, develop skills and confidence and to have some fun. All funded kindergarten services are governed by the National Quality Framework for Early Childhood Education and Care,…