“For the first time [people with disabilities] will have their needs met in a way that truly supports them to live with choice and dignity.” Prime Minister Julia Gillard spoke these words in 2012 when introducing the National Disability Insurance Scheme bill. Four years on, the disability sector is undergoing a great transformation and with…

Nobody is talking about this. Every day, I hear people complaining about the new National Disability Insurance Scheme. And rightly so – we hear stories of long wait times at call centres, of planners with bad attitudes, of aggressive provider behaviour and issues like price gouging. But there’s this marvellous unintended consequence that has come…

With the generous support of the Disability Services Commissioner, Clickability is about to launch a pilot program for our first ever reply-paid postal review form. Each of our Victorian subscribers will be sent copies of the new printed review forms to give to potential reviewers, who can then post the review to our office free…

As the National Disability Insurance Agency has been stating from the outset, “We are moving to a consumer driven marketplace”. This means businesses will be encouraged to enter the NDIS service delivery market and provide people with disability with a host of innovative options. Exciting for new businesses – Yes. Opportunities to further stimulate the…

It seems so strange to me that so many people have an opinion about chronically ill sufferers and feel entitled to voice it. Seriously. Yesterday, a lady I had never met before and who had no idea who I was or what my illness was felt completely comfortable telling me, “it’s all about attitude. If you…

Dear Friend, As a fellow Australian with a disability, and as fellow member of the disability community, I write to you with a request. I would not ordinarily be so presumptuous as to lobby you in this way, without invitation, but the message I seek to convey is of such importance that I am compelled to…

When I am asked how I ended up in the field of developmental disability, I generally answer with the story of my older sister, Samantha. Born on the same day but two years apart, we were treated as twins throughout our life. More than that, we were treated as two halves of a whole. Growing…