This is a paid placement/advertisement by RMIT. How can you attract and keep a good support worker? It’s the million dollar question. Below, we set out key points from research we’ve been doing at RMIT and from research published by others – exploring ways to recruit and retain good support workers. What do we know…

This is the second of two posts published by Dr Simon Duffy, founder and Director of the Centre for Welfare Reform, which works to improve the design of the welfare state to advance citizenship and human right. He is also Secretary to the international cooperative Citizen Network. You can read his first article with Clickability…

This is the first of two posts published by Dr Simon Duffy, founder and Director of the Centre for Welfare Reform, which works to improve the design of the welfare state to advance citizenship and human right. He is also Secretary to the international cooperative Citizen Network. You can read his blog at here. How…

The phrase “invisible illness” is a complicated one. It has a use, of course – it is incredibly important to acknowledge how society expects disability to be something obvious, Other, and easily identified. The idea behind invisible illnesses is that many people suffer from illnesses and disabilities silently, without the support they need, because they…

What do we mean by diversity? What is the purpose behind the growing diversity industry? Why do we want diversity anyway? Perhaps we are simply caught up in the latest trend, and if we say the word diversity often enough then it will become true. Perhaps we keep saying “diversity” in the hope that our good…

Got a letter in today’s mail. On the back it gave the sender as AllCareAbility. Opened it. Covering page thanked me for choosing them to provide NDIS funded supports. Then followed a document with lots of headings about Responsibilities, Pricing, Billing, Cancellations, Termination, Privacy (of course), Complaints and more. They politely asked, “Please return the…

With the roll-out of the NDIS, Participants and their families have started to shop around for services. Gone are the days where Participants will attend a service full-time. This has been replaced by Participants wishing to access a number of services for shorter periods over the week and weekend. Through information sessions, expos and discussions…

Following up from my last article, The Most Dangerous Word, I took time to reflect on what it means for Providers to move away from should and savour the is. I’ve sunk a lot of thought into this for two reasons: because I have spent more than three years living in the NDIS day-to-day, grappling…

Throughout our lives, we will all experience some form of loss and grief. Hopefully, we are provided with the support, love and understanding to help us during this difficult time. However, we don’t always adequately recognise the grief felt by different groups. This includes the grief felt by Indigenous and Torres Strait Islander Communities, parents…

I first came into contact with the NDIS in the trial sites in Hunter (NSW) and Barwon (Vic), back in 2013. At that stage we all knew it was coming, and that it’d probably be a big change, but the scale and scope wasn’t really understood. I remember meeting with the Director in Barwon, and…

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